Privacy Policy

January 2026.

Milinković d.o.o., headquartered at Rade Radića 389, 78000 Banja Luka, Bosnia and Herzegovina (hereinafter: "we", "us" or "the Company"), operates the website milinkovicdoo.com (hereinafter: "the Site"). This Privacy Policy explains what data we collect, how we use, store and protect it, and what your rights are. By using our Site, you accept the terms described in this document.

1. Data We Collect

We collect only the data you voluntarily provide through the contact form on our Site. This includes: your full name, e-mail address, phone number (optional) and the content of your message. Our Site does not offer user account registration or login. In addition, our Site automatically collects technical data through cookies, as described in Section 4.

2. Purpose and Legal Basis for Processing

We process your contact form data solely for the purpose of responding to your enquiry, establishing business communication and potentially entering into a business relationship. The legal basis for processing is your voluntary consent provided by submitting the form, as well as our legitimate business interest in responding to potential client enquiries. We will not use your data for automated decision-making or profiling.

3. Data Retention and Security

We retain the data you send us through the contact form only for as long as necessary to fulfil the purpose for which it was collected, or until you withdraw your consent. Once no longer needed, we permanently delete the data. We apply appropriate technical and organisational security measures to prevent unauthorised access, loss or misuse of your data. Access to your data is limited to employees directly involved in client communication.

4. Cookies

Our Site uses cookies – small text files stored on your device. We use the following types of cookies: (a) Essential cookies – enable basic Site functionality and cannot be disabled; (b) Analytical cookies – help us understand how visitors use the Site (e.g. Google Analytics), with data collected anonymously; (c) Functional cookies – remember your preferences (e.g. language) to improve your experience. You can manage cookies through your browser settings. Please note that disabling certain cookies may affect Site functionality.

5. Sharing Data with Third Parties

We do not sell, rent or share your personal data with third parties for commercial purposes. Data may be accessible to third parties only in the following cases: technical service providers who maintain our Site and e-mail infrastructure (who are contractually bound to confidentiality), and competent authorities where required by law.

6. Your Rights

Under applicable personal data protection regulations, you have the right to: request access to the data we hold about you, request correction of inaccurate data, request deletion of your data, withdraw your consent to processing at any time, and lodge a complaint regarding data processing. To exercise any of these rights, contact us at info@milinkovicdoo.com. We will respond to your request within a reasonable timeframe.

7. Links to External Websites

Our Site may contain links to external websites. We are not responsible for the content or privacy practices of those sites. We recommend reviewing the privacy policy of every site you visit.

8. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. All changes will be published on this page with an updated date. We recommend checking this page periodically to stay informed of any updates.

9. Contact

For any questions regarding this Privacy Policy or the processing of your data, please contact us: Milinković d.o.o., Rade Radića 389, 78000 Banja Luka, BiH | E-mail: info@milinkovicdoo.com | Phone: +387 51 490 295

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